How to Fix WiFi Dead Zones in Your Home — A Complete Mesh WiFi Guide

by Malcolm Setter | Jun 8, 2026 | Internet Guides

You’re streaming a show in the living room and it works perfectly. Walk to the bedroom and it buffers. Head to the basement and the connection drops entirely. Sound familiar? You’ve got WiFi dead zones — and you’re not alone.

WiFi dead zones are areas in your home where the wireless signal is too weak for reliable internet. They’re one of the most common frustrations for Canadian homeowners, especially in larger homes, multi-storey houses, and older builds with thick walls. The good news: they’re fixable, and you don’t need to be a tech expert to do it.

This guide covers why dead zones happen, how to find them, and the best solutions — including a deep dive into mesh WiFi systems, which have become the go-to fix for whole-home coverage.

What Causes WiFi Dead Zones?

Your router broadcasts WiFi signals as radio waves. Like any radio signal, they weaken over distance and get blocked or absorbed by obstacles. The most common causes of dead zones:

Distance from the Router

A standard router covers roughly 30–45 metres in open air. Inside a home, walls, floors, and furniture cut that range to 15–25 metres — sometimes less. If your router is in the front entry closet and your office is in the back of the basement, you may be outside reliable range.

Physical Obstacles

Not all walls are equal when it comes to WiFi:

• Drywall: Minimal signal loss (5–10%) — most modern homes
• Wood framing with insulation: Moderate loss (15–25%)
• Concrete and brick: Significant loss (30–50%) — common in basements and older homes
• Metal (ductwork, foil insulation, steel beams): Severe loss (50–70%) — effectively blocks signal
• Floors between storeys: Each floor can reduce signal by 20–40%

Many Western Canadian homes — particularly in Calgary, Edmonton, and Saskatoon — have finished basements with concrete walls and metal ductwork, creating natural WiFi barriers.

Interference from Other Devices

The 2.4 GHz band that older WiFi uses is crowded. Microwave ovens, baby monitors, Bluetooth devices, cordless phones, and your neighbours’ routers all compete for the same frequencies. In apartments and townhomes, this interference can be severe.

Router Age and Quality

If your router is more than 4–5 years old, it likely supports WiFi 5 (802.11ac) or even WiFi 4 (802.11n). Modern WiFi 6 and WiFi 6E routers have significantly better range, handle more devices simultaneously, and are better at penetrating obstacles.

How to Find Your Dead Zones

Before you buy equipment, map your current coverage. Here’s how:

1. Walk-and-test method: Take your phone to every room and run a speed test (use Speedtest.net or Fast.com). Note the download speed and signal strength in each location.
2. WiFi analyzer apps: Free apps like WiFi Analyzer (Android) or Airport Utility (iOS, with WiFi scanner enabled) show signal strength in real time as you walk around.
3. Note the trouble spots: Any room where you get less than 25% of your plan speed or where the signal drops below -70 dBm is a dead zone or weak zone.

If you’re paying for a 150 Mbps plan and only getting 10–20 Mbps in certain rooms, the problem isn’t your internet — it’s your WiFi coverage.

Solution 1: Optimize Your Router Placement (Free)

Before spending any money, try moving your router. The ideal placement is:

• Central location — as close to the middle of your home as possible
• Elevated position — on a shelf or mounted on a wall, not on the floor
• Open space — not inside a closet, cabinet, or behind the TV
• Away from interference — at least 1 metre from microwaves, baby monitors, and large metal objects

Many people leave their router wherever the technician installed it — usually near the front door or in the basement utility room. Moving it to a central, elevated location can dramatically improve coverage. In a two-storey home, the main floor is usually the best spot.

Solution 2: Mesh WiFi Systems (Best for Most Homes)

If router placement alone doesn’t solve the problem, a mesh WiFi system is the most effective solution for whole-home coverage. Mesh has largely replaced range extenders as the recommended approach.

How Mesh WiFi Works

A mesh system uses two or more units (called nodes or satellites) placed throughout your home. Unlike a traditional router-and-extender setup, mesh nodes work together as a single network:

• One network name (SSID): Your devices see one WiFi network and seamlessly switch between nodes as you move
• Automatic routing: Data takes the fastest path between nodes — no manual configuration needed
• Self-healing: If one node has issues, the others compensate
• Unified management: Control everything from one app — set up guest networks, parental controls, and device priorities

Mesh WiFi vs. Range Extenders

Range extenders (also called WiFi boosters) are cheaper, but they have significant downsides:

For homes with 2+ dead zones or more than 140 square metres (1,500 sq ft), mesh is almost always the better investment.

How Many Mesh Nodes Do You Need?

• 2-pack: Covers up to 280 m² (3,000 sq ft) — good for most 2-storey homes
• 3-pack: Covers up to 465 m² (5,000 sq ft) — large homes, homes with basements, or homes with thick walls
• 4+ nodes: Very large homes or those with unusual layouts (L-shaped, detached garage/shop)

Place nodes so each one can “see” at least one other node with a strong signal. A good rule of thumb: no more than one wall or one floor between any two nodes.

Top Mesh WiFi Systems in Canada (2026)

Here are the most popular and reliable options available in Canada:

• TP-Link Deco XE75 (WiFi 6E): Excellent value at $300–380 for a 3-pack. Tri-band with 6 GHz backhaul. Great for most Canadian homes.
• Google Nest WiFi Pro (WiFi 6E): Clean design, easy Google Home integration. $250–350 for 2-pack. Solid for smart home users.
• ASUS ZenWiFi XT9 (WiFi 6): Strong performance and advanced features. $350–450 for 2-pack. Best for power users and gamers.
• eero Pro 6E: Simple setup, excellent app. $300–400 for 2-pack. Works well with Alexa.
• Netgear Orbi RBK863S (WiFi 6E): Premium performance. $500–700 for 3-pack. Best raw speed for large homes.

For most households in Red Deer, Lethbridge, or Kelowna, a mid-range 2 or 3-pack like the TP-Link Deco or Google Nest will solve dead zone problems completely.

Solution 3: Ethernet Backhaul (Best Performance)

If you want the absolute best performance from a mesh system, connect nodes to each other with Ethernet cables rather than relying on wireless backhaul. This is called “wired backhaul” or “Ethernet backhaul.”

Benefits:

• Each node delivers near-full internet speed — no wireless speed loss between nodes
• More bandwidth available for your devices since the backhaul doesn’t use WiFi channels
• More stable, especially in environments with lots of interference

This approach works well if your home already has Ethernet ports in multiple rooms (common in homes built after 2005) or if you’re willing to run cables. Some electricians can do this for $200–500 depending on the number of runs.

Solution 4: Powerline Adapters (Budget Alternative)

If running Ethernet isn’t practical and mesh is outside your budget, powerline adapters use your home’s existing electrical wiring to carry internet signal from one room to another.

• Pros: Cheap ($60–120 for a pair), easy to set up, no drilling
• Cons: Speed depends on your home’s wiring quality and age. Homes with aluminum wiring or multiple electrical panels may see poor results. Typical speeds: 100–300 Mbps.

Powerline adapters are a reasonable stopgap for getting a signal to one distant room (like a basement office or detached garage), but they’re not a whole-home solution.

Setting Up Your Mesh System — Step by Step

1. Place the main node next to your modem and connect them with an Ethernet cable
2. Download the app for your mesh system and follow the setup wizard
3. Place satellite nodes — put each one roughly halfway between the main node and your dead zone, or evenly spaced throughout the home
4. Test and adjust: Use the app’s signal strength indicator to confirm each node has a strong connection. If a node shows weak signal, move it closer to another node.
5. Set your network name and password — use the same name as your old network so devices reconnect automatically
6. Update firmware — most apps prompt you to update during setup. Do it.

The entire setup process typically takes 15–20 minutes. Most modern mesh systems guide you through placement with in-app signal strength feedback.

Tips for Getting the Most Out of Your WiFi

• Use 5 GHz or 6 GHz bands for speed-sensitive devices (streaming, gaming, video calls). Most mesh systems handle band steering automatically.
• Keep firmware updated — manufacturers push security and performance improvements regularly
• Restart your router monthly — clears memory and refreshes connections
• Secure your network — use WPA3 if available, or WPA2 at minimum. Change the default admin password.
• Use a guest network for visitors and IoT devices (smart speakers, cameras) to keep your main network less congested

For more on optimizing your home WiFi setup, check out our complete WiFi network guide.

Make Sure Your Internet Plan Matches Your Needs

Even the best mesh system can’t fix a slow internet plan. If you’re on a 25 Mbps plan and have 8 devices streaming simultaneously, no amount of WiFi optimization will help. Make sure your plan provides enough bandwidth for your household.

Not sure what speed you need? Our guide on how much internet speed you actually need breaks it down by activity and household size.

Get Wifi offers fibre and cable internet plans across Western Canada. Whether you’re in Vancouver, Calgary, Regina, or a smaller community, check our current rates to find the right plan for your home.

You can also explore internet bundles that combine internet with home phone for additional savings.

Frequently Asked Questions

What is a WiFi dead zone?

A WiFi dead zone is an area in your home where the wireless signal from your router is too weak to maintain a reliable internet connection. Common dead zone locations include basements, far bedrooms, garages, and outdoor spaces.

Is mesh WiFi better than a range extender?

Yes, in most cases. Mesh WiFi provides a single seamless network with automatic device handoff and maintains 80–95% of your internet speed at each node. Range extenders typically cut speeds in half and often create a separate network name.

How much does a mesh WiFi system cost in Canada?

Mesh WiFi systems range from $200 to $700 in Canada depending on the brand and number of nodes. A good mid-range 2-pack (suitable for most homes) costs $250–400. Budget options start around $150–200.

Will mesh WiFi work in a large house with thick walls?

Yes — that’s exactly what mesh is designed for. For homes with concrete walls, multiple floors, or more than 230 m² (2,500 sq ft), a 3-pack mesh system is recommended. Place nodes so there’s no more than one thick wall between them.

Can I use mesh WiFi with any internet provider?

Yes. Mesh WiFi systems work with any internet service provider. Simply connect the main mesh node to your ISP’s modem with an Ethernet cable. If your ISP provided a router-modem combo, you may want to set it to bridge mode to avoid double NAT issues.

Best Internet Options for Rural Alberta, BC, and Saskatchewan in 2026

by Malcolm Setter | Jun 4, 2026 | Internet Guides

If you live outside Calgary, Edmonton, or Vancouver, you’ve probably experienced the frustration of limited internet options. Slow speeds, data caps, and “up to” promises that never quite deliver — rural internet in Western Canada has historically been a pain point.

But 2026 is a turning point. Between fibre expansion projects, improved fixed wireless technology, and low-earth-orbit satellites, rural communities across Alberta, British Columbia, and Saskatchewan have more — and better — options than ever before.

This guide covers what’s actually available, what works best for different needs, and how to choose the right plan for your location.

The Rural Internet Landscape in Western Canada

Let’s be honest: internet access in rural Western Canada has lagged behind urban centres for years. The CRTC’s universal service objective calls for all Canadians to have access to speeds of at least 50 Mbps download / 10 Mbps upload, but as of 2025, approximately 35% of rural households still don’t meet that benchmark.

The good news? Billions in federal and provincial funding are changing that. The Universal Broadband Fund has committed over $3.2 billion to connect underserved communities, and Western Canada is seeing a significant share of those investments.

Your Rural Internet Options — Ranked by Performance

1. Fibre Internet — The Gold Standard

If fibre has reached your community, stop reading and sign up. Fibre delivers:

• Speeds: 100 Mbps to 1 Gbps (symmetrical upload and download)
• Latency: 1-5 ms — essentially instant
• Reliability: Unaffected by weather, distance, or congestion
• Cost: Typically $60-$120/month, comparable to urban plans

Fibre expansion is happening aggressively in Western Canada. In Alberta, many communities like Red Deer, Lethbridge, and Grande Prairie now have fibre coverage. In BC, towns like Kamloops, Kelowna, and Prince George are seeing rapid rollouts. Saskatchewan cities including Saskatoon and Regina have strong fibre infrastructure through SaskTel.

Best for: Families, remote workers, streamers, gamers — everyone. Fibre handles everything without breaking a sweat.

Check Get Wifi’s fibre plans to see what’s available in your area.

2. Cable Internet — Strong Where Available

Cable internet piggybacks on the same coaxial infrastructure used for cable TV. It’s widely available in towns and smaller cities, even if fibre hasn’t arrived yet.

• Speeds: 25-300 Mbps download (upload speeds are typically much lower, 5-30 Mbps)
• Latency: 10-30 ms — very good
• Reliability: Generally solid, but can slow during peak evening hours as bandwidth is shared
• Cost: $50-$100/month

Cable is a reliable middle ground when fibre isn’t available. If you’re in a smaller Alberta town like Okotoks, Cochrane, or Leduc, cable is often your best wired option.

Best for: Households with moderate streaming and browsing needs. Less ideal for heavy uploaders or multiple simultaneous 4K streams.

See Get Wifi’s cable internet plans for unlimited options with no data caps.

3. Fixed Wireless — The Rural Workhorse

Fixed wireless delivers internet via radio signals from a tower to a receiver on your home. No cables needed — just line of sight to a tower. This technology has improved dramatically in recent years.

• Speeds: 25-100 Mbps (some newer deployments hit 150+ Mbps)
• Latency: 15-40 ms — acceptable for video calls and general use
• Reliability: Generally good, but heavy rain or snow can cause brief interruptions
• Cost: $60-$120/month

Fixed wireless is often the best option for truly rural properties — farms, acreages, and communities too small for fibre or cable. Coverage has expanded significantly across the Prairies and into interior BC.

Best for: Rural properties with tower coverage, households needing reliable everyday internet. Good enough for remote work and streaming.

4. DSL — The Legacy Option

DSL (Digital Subscriber Line) uses existing telephone copper lines to deliver internet. It’s available almost everywhere there’s a phone line, but speeds decrease sharply with distance from the exchange.

• Speeds: 5-50 Mbps (heavily dependent on distance — many rural users see 10-25 Mbps)
• Latency: 20-50 ms
• Reliability: Consistent but slow by modern standards
• Cost: $40-$80/month

DSL is better than nothing, but it’s increasingly inadequate for households with multiple devices, video calls, or streaming. If DSL is your only wired option, it’s worth looking at fixed wireless or satellite alternatives.

Best for: Light internet users (email, browsing) or as a backup connection.

5. Satellite Internet — The Last-Mile Solution

Satellite internet has gone from “last resort” to “surprisingly capable” thanks to low-earth-orbit (LEO) constellations like Starlink.

Traditional Satellite (GEO)

• Speeds: 10-25 Mbps
• Latency: 500-700 ms — noticeable delay on video calls
• Cost: $80-$150/month
• Verdict: Only if you have zero other options

LEO Satellite (Starlink and Others)

• Speeds: 50-200 Mbps (varies by congestion and location)
• Latency: 25-50 ms — good enough for video calls and light gaming
• Cost: $140-$170/month plus $799 equipment fee
• Verdict: A game-changer for truly remote areas, but pricey and weather-dependent

LEO satellite is transforming connectivity for remote farms, First Nations communities, and off-grid properties across Western Canada. However, the higher cost and occasional weather disruptions mean it’s best as a primary option only when wired and fixed wireless alternatives aren’t available.

Best for: Very remote locations with no other broadband options.

What Speed Do You Actually Need?

Before comparing plans, figure out what your household genuinely requires. Here’s a practical breakdown:

For a more detailed breakdown, check our guide on how much internet speed you actually need.

Rural Internet in Alberta — Province-Specific Notes

Alberta has been particularly aggressive about broadband expansion. Key developments:

• SuperNet: Alberta’s government-funded fibre backbone connects over 400 communities across the province. While SuperNet primarily serves institutions (schools, hospitals, libraries), it has catalyzed commercial ISP expansion in many of these communities.
• CRTC funding: Several Alberta projects received Universal Broadband Fund grants in 2024-2025, targeting communities in the Peace Region, east-central Alberta, and the foothills.
• Municipal initiatives: Some Alberta municipalities are partnering with ISPs to bring fibre directly to homes. Communities like Olds pioneered this approach with the O-Net fibre network, now delivering gigabit speeds to every resident.

If you’re in a smaller Alberta community like Spruce Grove, St. Albert, or Airdrie, you likely have access to cable or fibre already. For more remote areas around Fort McMurray or in the Peace Country, fixed wireless and satellite remain the primary options.

Rural Internet in BC — Province-Specific Notes

British Columbia’s geography — mountains, valleys, vast forests — makes internet infrastructure challenging but not impossible:

• Connecting BC: The provincial government’s $830 million connectivity program is targeting 100% broadband coverage by 2027. Priority areas include the Cariboo, Northern BC, and Kootenays.
• Community networks: Several BC communities have built their own networks. CityWest in Prince George and surrounding areas offers competitive fibre plans.
• Interior BC: Communities like Kamloops, Kelowna, and Nanaimo have robust cable and fibre infrastructure. Smaller valley communities increasingly have fixed wireless options.

Rural Internet in Saskatchewan — Province-Specific Notes

Saskatchewan benefits from SaskTel, the province’s Crown-owned telecom:

• SaskTel infiNET: SaskTel’s fibre network covers Saskatoon, Regina, Prince Albert, Moose Jaw, and dozens of smaller communities. It’s one of the most extensive rural fibre deployments in Canada.
• Competitive alternatives: While SaskTel dominates, competitive ISPs are growing. Communities like Swift Current, Yorkton, and North Battleford now have multiple provider options.
• Farm and acreage: For properties outside town limits, SaskTel’s fusion (wireless) service and Starlink are the primary options.

Tips for Choosing a Rural Internet Plan

1. Check actual coverage, not marketing maps. ISP coverage maps are notoriously optimistic. Call and confirm service at your specific address before signing up.
2. Prioritize unlimited data. Data caps are a deal-breaker for most modern households. A single 4K Netflix movie uses 7-10 GB. Get Wifi’s plans include unlimited usage with no overage fees.
3. Ask about equipment costs. Some providers charge $100-$200 for modem rental or installation. Get Wifi includes free modem rental with all plans.
4. Test before you commit. If possible, ask about trial periods. Some fixed wireless providers offer a 30-day satisfaction guarantee.
5. Consider bundling. If you need internet plus home phone or business phone, bundling can save $20-$40/month. Check Get Wifi’s bundle options.

Setting Up Your Home Network for Rural Conditions

Even with a good internet plan, a poor home network can bottleneck your experience. Here are rural-specific setup tips:

• Use a quality router. The free modem/router from your ISP handles basics, but a dedicated Wi-Fi 6 router ($100-$200) dramatically improves coverage in larger homes.
• Consider mesh WiFi for larger properties. If your home is over 2,000 sq ft — or you need coverage in a shop, barn, or garage — a mesh network with 2-3 nodes provides blanket coverage without dead zones. Our WiFi setup guide walks through the process step by step.
• Hardwire critical devices. For your home office PC or streaming TV, an Ethernet cable provides faster, more reliable speeds than WiFi — especially in rural areas where every megabit counts.
• Elevate your equipment. If you’re on fixed wireless, antenna placement matters. Even a few feet of height can improve signal strength and speeds.

Frequently Asked Questions

What are the best internet options for rural Alberta?

The best options, in order of preference: fibre (if available), cable, fixed wireless, LEO satellite (Starlink), and DSL. Check Get Wifi’s rates page to see what’s available at your address.

Can I get fibre internet in rural Western Canada?

Fibre expansion is accelerating thanks to federal and provincial funding. Many towns with populations over 2,000 are getting fibre upgrades. Availability varies by location — smaller communities and acreages may need to wait or use alternatives.

Is satellite internet good enough for working from home?

Modern LEO satellite services like Starlink offer 50-200 Mbps with 25-50 ms latency, which is adequate for video calls and most remote work tasks. However, speed can fluctuate with weather and congestion. A fixed wireless or fibre connection is more reliable for daily remote work if available.

How much does rural internet cost in Canada?

Costs range from $40/month for basic DSL to $170/month for satellite. Fixed wireless typically runs $60-$120/month, and fibre starts at $60-$90/month. Get Wifi offers unlimited plans with free modem rental, helping keep costs predictable.

The Bottom Line

Rural internet in Western Canada isn’t perfect yet — but it’s getting dramatically better, fast. Whether you’re on a farm near Red Deer, a ranch outside Kamloops, or an acreage near Saskatoon, you have more options today than at any point in history.

The key is knowing what’s available at your specific address and choosing the technology that matches your household’s needs and budget.

Check Get Wifi’s plans and availability — unlimited internet, free modem rental, and plans built for Western Canada.

How to Choose the Right Internet Plan for Your Home

by Malcolm Setter | May 31, 2026 | Internet Guides

Don’t Overpay for Speed You Don’t Need

Internet providers want you to buy the fastest, most expensive plan. But the truth is, most households don’t need gigabit speeds. Choosing the right plan means matching your actual usage to the right speed tier — and avoiding unnecessary costs.

Here’s how to think about it.

Step 1: Assess Your Household’s Usage

Ask yourself these questions:

• How many people live in your home?
• How many devices are connected at once? (Don’t forget smart TVs, phones, tablets, smart home devices)
• Does anyone work from home with video calls?
• Do you stream 4K content?
• Does anyone game online competitively?

Step 2: Match Usage to Speed

Step 3: Fibre or Cable?

If fibre is available at your address, it’s generally the better choice — faster uploads, lower latency, more consistent speeds. But cable is still excellent for most use cases and is often more affordable.

Read our detailed comparison: Fibre vs Cable Internet — What’s the Difference?

Step 4: Check the Fine Print

Before signing up, look for:

• Data caps: Make sure your plan includes unlimited data. Overage charges add up fast.
• Contract length: Some providers lock you into 1-2 year contracts with early cancellation fees. Cable plans are often month-to-month.
• Promotional pricing: That $49/month rate might jump to $89 after 3 months. Ask what the regular price is.
• Equipment fees: Some providers charge $10-$15/month for modem/router rental. Others include it.
• Installation fees: Professional installation can range from free to $100+.

Step 5: Compare Providers

Don’t just go with the biggest name. In Western Canada, you have options beyond the big telecoms. Smaller providers often offer:

• Lower prices for the same speeds
• Better customer service
• More transparent pricing
• No long-term contracts

What Get Wifi Offers

Get Wifi provides both Telus fibre and cable plans across Alberta, BC, and Saskatchewan. Every plan includes:

• ✅ Unlimited data — no caps
• ✅ Free professional setup or remote assistance
• ✅ No cancellation fees on cable plans
• ✅ Plans starting from $55/month

View all plans and pricing to find the right fit for your home.

What Does ‘Unlimited Internet’ Really Mean in Canada?

by Malcolm Setter | May 31, 2026 | Internet Guides

Unlimited — But Is It Really?

Almost every internet provider in Canada now advertises “unlimited” plans. But what does that actually mean? Is there truly no limit, or is there fine print you should know about?

Let’s break it down.

What “Unlimited” Means

In Canada, “unlimited internet” means no data caps — you won’t be charged extra or have your service cut off based on how much data you use. Whether you download 100 GB or 1,000 GB in a month, your price stays the same.

This is different from plans with data caps (like many mobile plans), where exceeding your limit triggers overage charges or speed throttling.

What “Unlimited” Does NOT Mean

Unlimited data doesn’t mean unlimited speed or zero restrictions. Here are the nuances:

Speed Tiers Still Apply

Your plan speed (e.g., 75 Mbps, 150 Mbps, 300 Mbps) is still a hard limit. “Unlimited” refers to data volume, not speed. If you want faster internet, you need to upgrade your speed tier.

Fair Use Policies

Some providers have “fair use” or “acceptable use” policies buried in their terms. These allow the provider to manage your connection if your usage is deemed “excessive” — though in practice, this rarely affects residential customers using internet normally.

Network Congestion

On cable internet, your connection shares bandwidth with other customers in your neighbourhood. During peak hours (typically 7-11 PM), you might notice slower speeds. This isn’t a data cap — it’s a limitation of the shared cable infrastructure. Fibre connections don’t have this issue.

How Much Data Do People Actually Use?

According to the CRTC, the average Canadian household uses about 350-400 GB per month. Here’s what common activities consume:

A family of four streaming a couple hours of HD video daily, plus normal browsing and work usage, will use roughly 300-500 GB per month. Well within what unlimited plans are designed for.

Why Unlimited Matters

Data caps create anxiety. You shouldn’t have to worry about whether downloading a game update or binging a show will cost you extra. Unlimited plans remove that stress entirely.

This is especially important for:

• Remote workers — large file transfers and video calls add up fast
• Families with kids — streaming, gaming, and school work consume more data than most people realize
• Gamers — game downloads and updates can be 50-100+ GB each

Get Wifi: Truly Unlimited

Every Get Wifi plan comes with unlimited data — no caps, no throttling, no overage charges. Use as much as you need, whenever you need it.

No surprises on your bill. Just fast, reliable internet.

How to Set Up Your Home WiFi Network — A Complete Guide

by Malcolm Setter | May 31, 2026 | Internet Guides

Getting Your Home WiFi Right the First Time

A good WiFi setup is the difference between fast, reliable internet and constant frustration. Whether you’re setting up a new connection or improving an existing one, these steps will help you get the most out of your internet plan.

Step 1: Position Your Router Correctly

Router placement is the single biggest factor in WiFi performance. Follow these rules:

• Central location: Place it in the middle of your home, not in a corner or basement
• Elevated position: Put it on a shelf or mount it on a wall — WiFi signals travel outward and downward
• Away from interference: Keep it away from microwaves, baby monitors, thick walls, and metal objects
• Open space: Don’t hide it in a closet or behind furniture

Step 2: Set Up Your Network Name (SSID)

Your network name should be:

• Easy to identify (so you don’t connect to your neighbour’s network)
• Not revealing personal info (avoid names like “SmithFamily_5G”)
• Unique — pick something you’ll recognize

Step 3: Secure Your Network

An unsecured WiFi network is an open invitation. Set these up immediately:

• Password: Use WPA3 (or WPA2 if your router doesn’t support WPA3). Create a strong password — at least 12 characters with a mix of letters, numbers, and symbols
• Change the default admin password: Your router’s admin login (usually admin/admin) should be changed immediately
• Disable WPS: WiFi Protected Setup has known vulnerabilities — turn it off
• Enable automatic firmware updates: Router manufacturers regularly patch security vulnerabilities

Step 4: Optimize Your Channels

Modern routers broadcast on two frequency bands:

• 2.4 GHz: Longer range, slower speed. Good for smart home devices and IoT
• 5 GHz: Shorter range, faster speed. Best for streaming, gaming, and video calls

Most modern routers handle band steering automatically, putting devices on the optimal band. If yours doesn’t, you can create separate network names for each band (e.g., “HomeWiFi” and “HomeWiFi_5G”).

Step 5: Extend Coverage If Needed

If you have dead spots — areas where WiFi doesn’t reach — you have several options:

• Mesh WiFi system: The best solution for large homes. Systems like Google Nest WiFi or TP-Link Deco create a seamless network with multiple access points
• WiFi extender: A budget option that repeats your existing signal. Works for minor dead spots but can reduce speed
• Ethernet backhaul: If you can run ethernet cables between floors, wired access points give you the best performance

Step 6: Connect Your Devices

For the best experience:

• Use ethernet for devices that need consistent speed: gaming consoles, smart TVs, desktop computers
• Use WiFi for mobile devices: phones, tablets, laptops
• Prioritize devices if your router supports QoS (Quality of Service) — give priority to work devices or gaming during important times

Common WiFi Problems and Fixes

Need Help Setting Up?

Get Wifi includes free remote assistance with every plan. If you need help setting up your network, our team can walk you through it. In certain areas, a technician can assist with professional setup at no extra charge.

Check Get Wifi plans and get connected with fast, reliable internet.

How Much Internet Speed Do You Actually Need?

by Malcolm Setter | May 31, 2026 | Internet Guides

The Speed You Pay for vs. the Speed You Need

Internet providers love to sell you the fastest plan possible. But do you actually need 1 Gbps? For most households, the answer is no — but you also don’t want to go too slow and deal with buffering and lag.

Here’s how to figure out what you actually need.

What Uses the Most Bandwidth?

Not all internet activities use the same amount of speed. Here’s what common activities require:

The Real Formula: Speed × Number of Users

The key isn’t just what one person needs — it’s what everyone in your household needs at the same time. If you have four people streaming HD video simultaneously, you need 4 × 10 Mbps = 40 Mbps minimum.

Here’s a quick guide by household type:

1-2 People, Light Use

Recommended: 25-75 Mbps
Browsing, email, social media, occasional streaming. A basic plan handles this easily.

2-4 People, Moderate Use

Recommended: 75-150 Mbps
Multiple people streaming, some working from home, kids on tablets. This is where most families land.

4+ People, Heavy Use

Recommended: 150-300 Mbps
Multiple 4K streams, gaming, video calls, smart home devices. If someone’s always complaining about buffering, this tier solves it.

Power Users / Home Office

Recommended: 300+ Mbps
Large file uploads/downloads, multiple video conferences, home servers, or if you just want zero friction.

Upload Speed Matters Too

Most people focus on download speed, but upload speed matters more than ever:

• Video calls send video upstream — slow uploads mean grainy video and dropped calls
• Cloud backups (Google Drive, iCloud, Dropbox) rely on upload speed
• Content creation — uploading videos, photos, or files to the cloud

If you work from home, look for fibre plans with symmetrical upload speeds. Cable plans typically have much slower uploads (15-30 Mbps even on fast plans).

Don’t Forget About Your WiFi

Your internet speed is only as fast as your WiFi setup. A 300 Mbps plan won’t help if your router is 10 years old or on the opposite side of the house. Tips:

• Place your router centrally, not in a closet or basement corner
• Use a WiFi 6 (or 6E) router for the best performance
• Consider a mesh system for larger homes
• Use ethernet cables for devices that need consistent speed (gaming consoles, work computers)

What Get Wifi Offers

Get Wifi offers plans from 75 Mbps to 1 Gbps across Alberta, BC, and Saskatchewan. Whether you need a basic plan or want the fastest fibre available, check our current plans and pricing to find the right fit for your household.

Fibre vs Cable Internet — What’s the Difference and Which Is Better?

by Malcolm Setter | May 31, 2026 | Internet Guides

Two Technologies, Very Different Experiences

When shopping for internet in Canada, you’ll see two main options: fibre optic and cable. Both can deliver fast speeds, but they work differently — and those differences matter more than most people realize.

Here’s an honest comparison to help you choose.

How They Work

Fibre Optic Internet

Fibre uses thin glass or plastic strands that transmit data as pulses of light. It’s the newest and fastest internet technology available. Fibre connections are typically delivered by providers like Telus (in Western Canada) and offer symmetrical speeds — meaning your upload speed matches your download speed.

Cable Internet

Cable uses coaxial cables — the same infrastructure originally built for cable TV. Providers like Rogers and Shaw (now Rogers) deliver internet through these existing lines. Cable speeds are typically asymmetrical — fast downloads, slower uploads.

Speed Comparison

When Fibre Is the Better Choice

• Working from home: Video calls, cloud apps, and large file uploads need strong upload speeds. Fibre’s symmetrical speeds shine here.
• Gaming: Lower latency means less lag. Competitive gamers notice the difference.
• Multiple users: Fibre handles 4+ devices streaming simultaneously without breaking a sweat.
• Future-proofing: Fibre infrastructure can support much higher speeds as technology improves.

When Cable Is the Better Choice

• Budget-conscious: Cable plans are often cheaper, especially at lower speed tiers.
• Availability: Cable is available in more areas than fibre, especially in older neighbourhoods.
• Casual use: If you mostly browse, stream Netflix, and check email, cable is more than enough.
• No contract preference: Cable plans often come without long-term contracts.

What About Reliability?

Fibre is generally more reliable because light signals don’t degrade over distance the way electrical signals do in coaxial cable. Cable is also susceptible to network congestion — since you share bandwidth with your neighbours, speeds can dip during peak evening hours when everyone’s streaming.

Fibre connections are dedicated, so your speeds stay consistent regardless of what your neighbours are doing.

Availability in Western Canada

Fibre is expanding rapidly but isn’t everywhere yet. In Alberta, BC, and Saskatchewan, Get Wifi offers both Telus fibre and Rogers cable plans, so you can choose whichever is available at your address — or pick the one that fits your needs and budget.

The Bottom Line

If fibre is available at your address and fits your budget, it’s the better long-term choice. If you want a more affordable option or fibre isn’t available yet, cable is still excellent for most households.

Not sure what’s available at your address? Check your options with Get Wifi — we’ll help you find the best plan for your location.